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You can contact us at: info@computercrafts.co.uk

The download process is very simple. When you order a download you will receive an e-mail giving you a link to the download site where you will be asked to save the file onto your computer. It usually takes just a few minutes from ordering to receiving your download instructions.

All our downloads come as a Zip PDF files that run on Acrobat Reader. You will need to have this installed to open them. Acrobat Reader is free software and comes pre-installed on most computers. If you need a copy then click on the link below.

http://get.adobe.com/uk/reader/

 

 

 

IF YOU DO NOT RECEIVE YOUR DOWNLOAD INSTRUCTIONS HERE ARE SOME COMMON SOLUTIONS :

1) Firstly check your Junk Mail, it can sometimes get put in there by your e-mail provider. If so move it to your main folder and tick Not Junk.

2) You have still not received your download instructions;
Check your order details because the download will have been sent to the email address you entered, check to see it is correct.

3) You have still not received your download instructions;
It may just be that your internet provider is a bit slow.If nothing arrives after 24 hours e-mail us your order and we will resend the instructions to you.

 

YOU CAN'T FIND YOUR DOWNLOAD FILE ON YOUR COMPUTER:
When you get your download instructions you will be asked to follow the link and save it to a folder. It is strongly recommended that you make a Master folder called something like "Computercrafts Download". Then save your download to this.

 

 

 

Just 3 simple steps to download your Papers, CD-Roms
and Projects

1) Choose your item
and then click the
"ADD TO CART" Button

2) Keep shopping or checkout and pay for your purchases.

3) You will receive an
e-mail with your download link. Then
Click- Download - Save-Print. It's that simple